Warranty Information

Your wardrobes have been built to survive the day to day demands and expectations. Sunny bedrooms & kitchens offer you a long term assurance on every product we sell. 

This guarantee ensures that your wardrobes will remain structurally  sound and safe to use while storing clothes and other accessories .This guarantee is valid for domestic use only and covers the following items: carcasses,hinges,drawers,plinths,legs,laminated worktops and granite worktops. These are subjected to the terms & conditions below. 

For your peace of mind we provide 7 years guarantee with carcasses, hinges,drawers,plinths and legs. Moreover laminated worktops,granite worktops, Acrylic and Luxe acrylic’s guarantee shall be valid for five years, except MDF doors for which we offer only three years warranty. Other products such as  lights (only covered defects, broken lights shall not be accepted),soft close runner and soft close sliding doors shall be entitled for six months’ guarantee. The warranty shall only apply to the original buyer to who we installed the wardrobes. It will not be transferred to the new owner as this will be resulted into invalid guarantee. The guarantee shall not apply to empty property, this will take into account that the person is living in the property.

Damages due to abuse, misuse, neglect, infestation or accident, including broken glass is excluded from the terms of this guarantee. Uneven temperature in the property will allow this warranty to be declined.Any attempt to modify or, in any way, change the home delivered wardrobes units and accessories beyond our original specification will render this guarantee void. The customer must have the original invoice as proof when making the claim otherwise the claim will be dismissed. Cleaning the wardrobes and worktops with incorrect methods and products shall not be applied to this guarantee. Damage due to water leakage from the ceiling shall not apply to this warranty, our production team will have a right to go into the matter to examine the claim is reasonable.  

The company shall not be responsible for fading stains on the worktop that is occurred due to spillage. Sunny BK will contentedly accept the claim, if it is reasonable and justified. A proper care and use is essential to preserve your right to claim therefore we always require customers to follow the instructions provided by us, particularly in terms of gloss and high sheen furniture. Any small item replacement such as: handles, hanging rail, electrical lights, bulbs, mirrors and glass shall not be included in the warranty.

All appliances (mechanism hanging, door handles, leather seats, dishwasher, dryer, washing machine and hob)guarantee will not be covered by Sunny BK if any fault detected. We shall not take the responsibility, if any appliance is broken in the packaging. If any defect discovered in the sliding doors due to excessive force when opening and closing the doors, the guarantee will be void. The guarantee excludes and shall not apply in respect of:

  • Loss of use of products or consequential losses of any nature
  • Normal wear and tear, gradual deterioration or weathering of external surfaces, scratching denting, bruising, chipping or discolouration of painted or treated surfaces. 
  • Any non-domestic use of the products.